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CASE STUDY · MORGAN STANLEY

HR E360

A consolidated enterprise dashboard for internal teams to understand employee context and take informed action.

Internal ToolsData VisualizationHR Tech

ROLE

Principal UX Designer

PLATFORM

Internal Web Application

FOCUS

Data Visualization · IA

TOOLS

Figma · Research · Design System

CONFIDENTIALITY NOTE

Some details, screens, and workflows are recreated or generalized to protect confidential information while preserving the design challenge, process, and decision-making approach.

01
SITUATION

Business context

HR managers lacked a unified view of employee performance and compensation history, leading to inconsistent decision-making during review cycles.

User context

HR business partners needed to quickly assess an employee's full context — performance, compensation, career path, and risk factors — in a single view.

System context

Employee data was distributed across performance management, compensation, and talent systems with no single point of access.

02
DESIGN CHALLENGE

Create a "360-degree" view that surfaces historical trends alongside real-time performance indicators for enterprise HR decision-making.

Data fragmentation

HR partners manually assembled employee profiles from multiple disconnected systems before every decision point.

Inconsistent decisions

Without a unified view, similar employees received different treatment depending on which data the reviewer happened to find.

Review cycle bottleneck

The annual review process was slow and error-prone due to manual data gathering across HR systems.

PII sensitivityRole-based accessMulti-system integrationAnnual cycle alignment
03
MY ROLE

What I led

Information architecture and data visualization strategy for the consolidated employee view.

What I designed

The 360 dashboard layout, timeline visualizations, contextual data cards, and role-based module system.

Who I partnered with

HR business partners, compensation analysts, talent management leads, and data engineering teams.

04
MAKING THE WORKFLOW VISIBLE

Interviewed HR business partners to understand the critical data points needed during compensation cycles, performance reviews, and talent planning conversations.

HR REVIEW WORKFLOW · DATA GATHERING → DECISION → ACTION
05
EXPLORING THE EXPERIENCE

Timeline Visualization

Explored career progression and compensation change displays over time.

Contextual Data Cards

Tested modular card layouts for different employee data categories.

Role-Based Views

Designed adaptive layouts based on the viewer's role and permissions.

Comparison Mode

Prototyped side-by-side employee comparisons for calibration sessions.

Action Integration

Connected insights directly to HR action workflows (reviews, promotions).

Data Sensitivity

Designed progressive disclosure for PII and compensation data.

06
THE SOLUTION

A centralized dashboard that serves as the single source of truth for all employee-related decisions, organized into contextual buckets that surface the right data at the right moment.

PRIMARY SOLUTION · DASHBOARD VIEW

Employee Overview

At-a-glance summary of role, tenure, performance rating, and risk indicators.

Career Timeline

Visual timeline of promotions, role changes, and compensation history.

Performance Module

Current and historical performance data with trend indicators.

Compensation View

Salary, bonus, and equity data with peer comparison context.

Risk & Retention

Flight risk indicators, engagement signals, and retention factors.

Action Center

Direct links to initiate reviews, adjustments, and talent actions.

07
KEY DESIGN DECISIONS

Contextual data buckets

WHYGrouping related metrics reduces scanning time and improves comprehension.
TRADEOFFPredefined groupings may not match every user's mental model.
RESULTHR partners reported faster access to the information they needed most.

Timeline-first visualization

WHYCareer context is inherently temporal — a timeline makes patterns visible.
TRADEOFFHorizontal space consumption vs. narrative clarity.
RESULTUsers could identify career trajectory patterns at a glance.

Role-based progressive disclosure

WHYNot all viewers should see all data — privacy and relevance matter equally.
TRADEOFFMore complex permission logic vs. appropriate data exposure.
RESULTCompliant data access without overwhelming viewers with irrelevant information.

Inline action triggers

WHYInsight without action is wasted — connecting data to workflows drives value.
TRADEOFFBlurring the line between dashboard and workflow tool.
RESULTReduced the number of steps from insight to HR action.
08
IMPACT

USER IMPACT

HR partners gained a single, trusted view of each employee — eliminating manual data assembly.

BUSINESS IMPACT

More consistent and better-informed decisions during performance reviews and compensation cycles.

OPERATIONAL IMPACT

Streamlined the annual review workflow, reducing preparation time across HR teams.

PRODUCT IMPACT

Established a reusable "360 view" pattern adopted by other internal enterprise tools.

09
REFLECTION

What I learned

The success of this project was rooted in simplifying complex data into narrative-driven insights that map to real HR decisions.

What I would improve

I would push harder on customizable dashboard layouts so different HR personas could prioritize the data that matters most to their role.

How this shaped my approach

This project reinforced that enterprise dashboards succeed when they organize around decisions, not data sources.